California Privacy Rights

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). This section outlines those rights and explains how you can exercise them.

1. Your Rights Under California Law

A. Right to Know

You have the right to request information about:

  • The categories of personal information we collect

  • The categories of sources from which the information is collected

  • The purposes for collecting or sharing the information

  • The categories of third parties with whom we share personal data

  • The specific pieces of personal information we have collected about you

B. Right to Delete

You may request the deletion of personal information we have collected, unless an exception applies (e.g., completing an order, legal obligations, fraud prevention, or security purposes).

C. Right to Correct

You have the right to request corrections to inaccurate personal information we maintain about you.

D. Right to Opt Out of Sale or Sharing

Velour Essence does not sell your personal information.
If we ever engage in activities covered by CCPA/CPRA sharing rules, you will have the right to opt out.

E. Right to Limit Use of Sensitive Personal Information

We do not collect or use “sensitive personal information” as defined by California law.

F. Right to Non-Discrimination

You will not be denied services, charged different prices, or treated unfairly for exercising your privacy rights.

2. Categories of Information We Collect

We may collect the following categories of personal information:

  • Identifiers: name, email address, phone number, mailing address

  • Commercial information: orders and purchase history

  • Internet activity data: browser type, pages viewed, IP address

  • Geolocation data: approximate location derived from IP address

We do not collect sensitive information such as precise location, government ID numbers, or biometric data.

3. How to Submit a Request

You may exercise your California privacy rights by contacting us through:

  • Email: (your support email)

  • Contact Form: (your website form link)

Please include:

  • Your full name

  • The email address associated with your account or order

  • Details of your request

For your security, we may need to verify your identity before processing your request.

4. Response Time

We will respond to verified requests within 45 days.
If additional time is needed, we may extend the response period by up to 45 more days and will notify you of the extension.

5. Authorized Agents

If you choose to use an authorized agent to make a request on your behalf, we may require:

  • Written proof of your authorization

  • Verification of your identity

  • Verification of the agent’s identity